How a project runs
Four steps, from the first requirements discussion to launch and support. Architecture, design, development and QA all happen in-house.
Process
The four steps
- 01
Requirements
We talk through what you need, who uses it and what it has to connect to.
- What you need
- Who uses it
- What it has to connect to
- 02
Itemised quote
Scope, timeline and a cost breakdown, with third-party costs listed at cost.
- Scope
- Timeline
- Cost breakdown
Additional features, revision rounds or scope changes are estimated separately.
- 03
Build
Architecture, design, development and QA, all in-house.
- Architecture
- Design
- Development
- QA
- 04
Launch
Deployment and handover. Support and maintenance are scoped separately.
- Deployment
- Handover
Support and maintenance are scoped separately from development, unless a quote lists them explicitly.
Pricing
How a quote is built
Every quote is itemised. These are the things it depends on.
- Scope
- Working hours
- Design effort
- Architecture
- Quality assurance
- Paid APIs
- AI tooling
- Integrations
- Licences
- Hosting
- Team size
- How urgent the timeline is
Billed at cost
Domains, hosting, paid APIs, themes, plugins and third-party licences are billed at cost when they are not listed as included, and they are named in the quote.
Support, scoped separately
Support and maintenance are scoped separately from development, unless a quote lists them explicitly.
FAQ
Common questions
How do you price a project?
After a requirements discussion we send an itemised quotation covering scope, timeline and cost breakdown. Additional features, revision rounds or scope changes are estimated separately.
What decides the cost of custom software?
Scope, working hours, design effort, architecture, quality assurance, paid APIs, AI tooling, integrations and licences, hosting, team size and how urgent the timeline is.
Are hosting, domains and paid APIs included?
Domains, hosting, paid APIs, themes, plugins and third-party licences are billed at cost when they are not listed as included, and they are named in the quote.
Is support included after launch?
Support and maintenance are scoped separately from development, unless a quote lists them explicitly.
Where are your clients?
We work with clients in the USA, Canada, the UK, the UAE, Malaysia and Australia.
Can you take over a site or system someone else built?
Yes. One engagement was bug fixing on an existing news portal for a client in Australia.
Which platforms do you work with?
Custom builds, WordPress, Shopify (through its APIs) and Wix for websites; React Native for iOS and Android; the Frappe Framework for ERP; Go, TypeScript and Node.js for AI and voice systems.